Ace61 Frequently Asked Questions
Ace61 is one of Bangladesh's most trusted online gaming platforms, with thousands of players joining daily and plenty of questions to match. That's why the Ace61 FAQ page was created — so you can quickly find answers without the hassle. The most frequently asked questions are organised by category below.
From registration and payment methods to claiming bonuses, game tips, and account security — the Ace61 FAQ covers it all in detail. If your question isn't listed here, our support team is available 24 hours a day to help.
Registration & Account
To register on Ace61, you need an active mobile number or email address, a strong password, and your correct name and date of birth. You must be 18 years of age or older.
on the registration page and complete the process in just a few minutes.
No. Under Ace61's rules, each person may only hold one account. If multiple accounts are created, all of them may be suspended and any accumulated bonuses may be forfeited.
Yes. After registration, an OTP code will be sent to your mobile number. Once verified, your account will be activated immediately. Additional identity verification may be required for large withdrawals.
To change certain details such as your mobile number or email, you'll need to contact our support team. Your name and date of birth are verified against your ID, so make sure the information you provide is accurate.
Login & Password
on the Login Page and click on "Forgot Password?". A reset code will be sent to your registered mobile number. Enter the code to set a new password and log back in as normal.
Yes. For security reasons, multiple failed password attempts will temporarily lock your account. Wait a moment and try again, or reset your password. Contact our support team if you need further assistance.
Yes, you can use both mobile and desktop at the same time. For your security, we recommend avoiding logins on unfamiliar devices. Always log out when you're done using a shared device.
Deposits & Withdrawals
Ace61 accepts deposits via bKash, Nagad, Rocket, bank transfer, and direct bank wire. You can transact directly in BDT with no currency conversion required.
The minimum deposit starts from BDT 500. The maximum limit varies depending on your payment method and account level. VIP members enjoy higher deposit limits.
Withdrawals via bKash and Nagad are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. In all cases, your account verification must be completed beforehand.
Ace61 generally does not charge any fees for withdrawals. However, some payment providers may apply their own fees. We recommend reading the full terms and conditions before making a transaction.
Bonuses & Promotions
Yes. New members who make their first deposit at Ace61 can receive a welcome bonus of up to 150%. For full details on bonus terms and turnover requirements, visit the
on the Promotions Page here.
A turnover requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, a 10x requirement on a BDT 1,000 bonus means you must wager BDT 10,000. Each bonus has its own specific terms.
Yes. Ace61 offers existing members daily reload bonuses, weekly cashback, and special promotions for select occasions. To see the latest offers, visit the
Promotions Page Visit now.
Games & Betting
Yes. All games at Ace61 use certified Random Number Generator (RNG) technology. Live Casino games are streamed in real time with live dealers, ensuring complete transparency.
You can bet on a wide range of local and international sports including cricket, football, tennis, badminton, and kabaddi. Special odds are available for events like the IPL, BPL, World Cup, and Test matches.
Mobile App
Download the Ace61 app directly from our
App page Download it for free. Separate versions are available for Android and iOS. Completely free and secure.
Yes, and then some. The app includes all website features plus push notifications, quick login, app-exclusive bonuses, and a smoother overall gaming experience.
On Android, you may need to enable "Unknown Sources" or "Install Unknown Apps" before installing. You can turn this off again once installation is complete. For step-by-step instructions,
on the app page provided.
Navigate the Ace61 FAQ with ease
New users often have plenty of questions about the platform but aren't sure where to look. That's exactly why the Ace61 FAQ page exists. You won't need to contact support every time — most questions are already answered right here.
Playing on the Ace61 platform is simple. Create an account, deposit using your preferred method, and pick from hundreds of games. If you run into any issues, our live chat support is always ready to help.
Responsible gaming is one of Ace61's core principles. We always encourage players to enjoy themselves within their limits. Responsible Gaming for more details.
Ace61's promotions and bonus offers are updated regularly. To stay on top of the latest deals, Promotions Page check it regularly and keep notifications turned on.