Responsible Gaming

Our Responsible Gaming commitment at Ace61

At Ace61, we believe entertainment is truly enjoyable only when you stay fully in control. Our responsible gaming policy is here to keep you safe, informed, and confident.

Our Protection Features

Responsible Gaming tools available on the Ace61 platform

Deposit limit

You can set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Session Time Alert

Enable alerts after a set period of play. Stay aware of how long you've been playing and take a break when needed.

Cooldown period

Whenever you feel like you need a break, you can pause your account for anywhere from 24 hours to 30 days — no hassle.

Self-Exclusion

Use the self-exclusion option for long-term protection. You can keep your account suspended for anywhere from 6 months to permanently.

Gaming history report

Check your full transaction and betting history anytime. Ace61 keeps a complete record to ensure transparency and accountability.

24/7 Support

Our support team is always ready to help with any responsible gaming questions or concerns. We're here to listen.

Why does responsible gaming matter?

At Ace61, we believe online gaming and betting are only enjoyable when they remain a form of entertainment — not the centre of your life. Responsible Gaming means more than tracking your spending — it means playing with full awareness of your mental state, time, and finances.

Millions of Bangladeshi users enjoy slots, Live Casino, Sports Betting, and more on our platform every day. But we want every session to be fun and safe. Responsible gaming Follow the guidelines and you'll always stay in control.

Research shows that players who stick to a set budget and time limits have a far more positive experience. At Ace61, we're committed to building that culture — and every feature on our platform is designed with that goal in mind.

Recognize the Signs of Problem Gambling

We don't always notice when recreational play starts turning into a habit. If any of the following apply to you, take a moment to pause and reflect:

  • Continuing to play beyond your budget
  • Thinking about placing more bets to recover losses
  • Hiding your gaming activity from family or friends
  • Continuing to play despite harm to work, studies, or relationships
  • Feeling restless or irritable when you can't play
  • Continuing to game by taking on debt or dipping into savings

If you notice any of these signs in yourself, don't wait — contact our support team right away. Ace61 will help you get the right assistance.

A special note for parents

Ace61 is a strictly adults-only platform. We do not allow anyone under 18 to register or play. If there are children or teenagers in your household, please set a PIN or password on your device and consider using child-safety software on gaming apps and websites.

Important notice
Gaming is for entertainment, not a source of income. Never bet with borrowed money or funds you can't afford to lose. If you lose, take a break rather than chasing your losses.

7 Simple Tips

1
Set your budget in advance

Decide how much you're willing to spend before you start playing.

2
Stick to Your Time Limits

Set a timer and stop when your time is up.

3
Don't bet on impulse

Avoid playing when you're angry, upset, or stressed.

4
Losses Are Normal

Chasing losses with more bets is never the answer.

5
Take regular breaks

Every 30–45 minutes, step away — grab a tea, go for a short walk.

6
Let your family know

Talk openly with the people close to you.

7
Don't Hesitate to Seek Help

Contact Ace61 support if you need help.

How Set a limit you do it?

Activate your responsible gaming tools in just a few simple steps

Step 1: Log in

Log in to your Ace61 account and go to the Profile section.

Step 2: Open Settings

Select the "Responsible Gaming" menu.

Step 3: Choose your limit

Set a deposit, session time, or loss limit — whatever you need.

Step 4: Confirm

Save — the limit takes effect immediately.

General FAQ

Responsible gaming means participating in gaming or betting with your budget, time, and mental wellbeing in mind. At Ace61, we create an environment where players can set their own limits and access support whenever they need it.

Lowering your limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooldown period — this is in place for your own protection.

Yes, your balance remains fully secure during self-exclusion. You can still withdraw your funds, but you will not be able to make new deposits or place bets.

No. Ace61 strictly prohibits anyone under 18 from opening an account or using the platform. Age is verified at registration, and ID verification may be requested in cases of doubt.

Ace61's 24/7 support team is always here for you. You can also reach out to your national helpline for professional responsible gaming assistance.
Welcome to Ace61

Play responsibly,
Enjoy the fun

Join Ace61 and enjoy your favourite games in a safe, trusted gaming environment. Our responsible gaming tools keep you in control at all times.

বাংলা